Community Services

Emergency Rental Assistance Program (ERA)

 

 This program is for McLennan County residents ONLY.

This project is being supported in whole, or in part, by Federal Award Number ERA0318 and ERAE0151 awarded to McLennan County by the U.S. Department of the Treasury.

PLEASE BE ADVISED THAT DUE TO THE HIGH VOLUME OF EMERGENCY RENTAL ASSISTANCE APPLICATIONS RECEIVED, PROCESSING TIME WILL BE A MINIMUM OF 60 DAYS.

Eviction Rental Assistance Program - The Coffee Oasis

 

How to Apply for Emergency Rental Assistance – 3 Easy Steps!


1. Complete Application

You must include a working phone number (where you can be reached) on your application. Applications without phone numbers will not be processed. 

  • Fill out the application in person at EOAC at 500 Franklin Ave, Waco, TX 76701 in the Community Services Foyer. 
  • Printable applications are available in English and Spanish. Please see the link below for both the required client intake application and the rental packet that must be completed by your landlord. 
    • If you cannot print the application, please contact communityservices@eoacwaco.org or call 254-756-7664 to have an application emailed, mailed or faxed to you. Please include your contact information (name, complete address, phone number). 

2. Include copies of all required documents. Incomplete application packets will not be accepted. 

  • Intake Application:  (click here) 
  • Rental Packet completed by landlord (click here)
  • ID/Drivers License for Head of Household
  • All household members proof of income
  • Proof of hardship during the Covid-19 pandemic

3. Return to EOAC Community Services

  • Fax: (254)756-7664
  • Email: communityservices@eoacwaco.org
  • Mail: 500 Franklin Ave, Waco, TX 76701
  • Drop-Off:  500 Franklin Ave, Waco, TX 76701

INCOMPLETE APPLICATIONS WILL NOT BE ACCEPTED


Questions? 

Please call 254-756-0954 or email communityservices@eoacwaco.org. 

If you require assistance with your application, please contact the Community Programming Department at 254-753-0331. Please view the calendar for our open dates.

To complete our customer satisfaction survey, please click here. 


ASSISTANCE IS NOT GUARANTEED!  DEPENDING UPON THE NUMBER OF REQUESTS AND FUNDING, ASSISTANCE MAY BE LIMITED OR UNAVAILABLE.

Applications will be processed by priority in the order they are received.  No services will be granted until eligibility has been established. 

Until your application is processed, you are responsible for your rent to include any and all fees associated with your rent.  Due to the high volume of applications, processing can take up a minimum of sixty (60) business days to be completed.  If you are in jeopardy of eviction please contact your landlord, and request an extension of services as you wait for your application to be the processed.

This project is being supported in whole, or in part, by Federal Award Number ERAE0151awarded to McLennan County by the U.S. Department of the Treasury.