Community Services

Application

 

ASSISTANCE IS NOT GUARANTEED!  DEPENDING UPON THE NUMBER OF REQUESTS AND FUNDING, ASSISTANCE MAY BE LIMITED OR UNAVAILABLE.

Effective March 11, 2019 all applications received for CEAP assistance will be processed by priority in the order they are received.  Applicants applying for services after the effective date will be contacted with a scheduled date and time to come in and meet with a case manager to determine eligibility for services.  No services will be granted until eligibility has been established.  Applicants will need to have a completed application with all required documents ready for the case manager when arriving for their scheduled appointment to determine eligibility.  If the applicant is missing any of the required documents, the case manager will not process the application and the client will have to reschedule to be seen at a later date.

Until your application is processed, you are responsible for your utility bills to include any and all fees associated with your utility bill.  Due to the high volume of applications, processing can take up to thirty (30) days to be completed.  If you are in jeopardy of service termination, please contact your service provider, and request an extension of services as you wait for your application to be the processed. 

 

Online Application: The Online Application is currently undergoing maintenance. Please download the application here. You can visit the office at 500 Franklin Ave, Waco, TX 76701, email communityservices@eoacwaco.org or call 254-753-0331 to receive an application.

 

A If you require assistance with your application, please contact the Community Programming Department at 254-753-0331. Please view the calendar for our open dates.

Paper applications can be requested by mail, picked up from the EOAC office located at 500 Franklin Ave., Waco, TX. 76701, or requested via email. Paper applications must be returned to EOAC by fax, email, postal mail, or in person.  When submitting an application for Community Services, make sure you have included your current electric bills, gas bills and SAVE DOCUMENTATION. Acceptable documentation can be found here:  Acceptable documents.

Email Address: communityservices@eoacwaco.org

Fax Number: (254)756-7664