Community Services

Application

APPLYING FOR CEAP ASSISTANCE

ASSISTANCE IS NOT GUARANTEED!  DEPENDING UPON THE NUMBER OF REQUESTS AND FUNDING, ASSISTANCE MAY BE LIMITED OR UNAVAILABLE.

Effective March 11, 2019 all applications received for CEAP assistance will be processed by priority in the order they are received.  Applicants applying for services after the effective date will be contacted with a scheduled date and time to come in and meet with a case manager to determine eligibility for services.  No services will be granted until eligibility has been established.  Applicants will need to have a completed application with all required documents ready for the case manager when arriving for their scheduled appointment to determine eligibility.  If the applicant is missing any of the required documents, the case manager will not process the application and the client will have to reschedule to be seen at a later date.

Until your application is processed, you are responsible for your utility bills to include any and all fees associated with your utility bill.  Due to the high volume of applications, processing can take up to thirty (30) days to be completed.  If you are in jeopardy of service termination, please contact your service provider, and request an extension of services as you wait for your application to be the processed. 

Applications for services are available on the EOAC website under the community services tab. Under the community services tab, see CEAP application. Applications can also be requested by mail. Applications can also be picked up from the EOAC office located at 500 Franklin Ave., Waco, TX. 76701. Applications can be returned to EOAC by fax, email, postal mail, or in person.  When submitting an application for Community Services, make sure you have included your current electric bills, gas bills and SAVE DOCUMENTATION.   Acceptable documentation can be found here:  Acceptable documents.

Please come by the central office at 500 Franklin Ave, Waco, TX 76701 to obtain a 2019 application or call 254-756-0954 to request an application to be mailed, faxed, or emailed to you. 

 

Email Address: communityservices@eoacwaco.org

Fax Number: (254)756-7664