Community Services

Application

Important Announcement

The safety of everyone who lives in our communities is paramount and our highest priority. To protect everyone who lives in our communities, EOAC will not open the Community Services office to the public until further notice.

We are still accepting applications in our office drop-off box Monday – Thursday. Applications can be dropped off at the EOAC Central Office, 500 Franklin Ave, Waco, TX 76701 in the Community Services Foyer. Below are instructions for how to drop-off an application.

The health and safety of those in our community, including our staff, is our utmost priority.

We understand that there are many in our community who have questions. We encourage everyone to follow the CDC’s recommendations at this time; if you need assistance:

1. Please fill out the application located online, or on the table in the Community Services Foyer at 500 Franklin Ave, Waco, TX

2. When you are done, please place the application in a folder (provided on the table), along with all your documents.

3. Place the folder and application in the wire box located on the table in the foyer.

You can call us at 254-756-0954. Please make sure you include all documents with your application.

Our communities are wonderful, amazing places. We appreciate everyone’s patience during this time; thank you to our amazing community partners, staff, students, parents, and everyone who lives in the nine counties we are privileged to serve.

Important Announcement

The safety of everyone who lives in our communities is paramount and our highest priority. To protect everyone who lives in our communities (including our staff), EOAC has suspended all off-site travel until further notice, out of an abundance of caution due the outbreak of COVID-19,

The health and safety of those in our community, including our staff, is our utmost priority.

We understand that there are many in our community who have questions. We encourage everyone to follow the CDC’s recommendations at this time; if you need assistance, please download an application below!

We accept applications via mail 500 Franklin Ave, Waco, TX 76701, email at communityservices@eoacwaco.org, and fax at 254-756-7664 .

We want to help, and we have these remote ways of getting information to our office. You can call us at 254-756-0954 for further information please see below.  Please make sure you include all documents with your application (can be downloaded below in English and Spanish).

Our communities are wonderful, amazing places. We appreciate everyone’s patience during this time; thank you to our amazing community partners, staff, students, parents, and everyone who lives in the nine counties we are privileged to serve.

Please see our official announcement document here


ASSISTANCE IS NOT GUARANTEED!  DEPENDING UPON THE NUMBER OF REQUESTS AND FUNDING, ASSISTANCE MAY BE LIMITED OR UNAVAILABLE.

Effective March 11, 2019 all applications received for CEAP assistance will be processed by priority in the order they are received.  Applicants applying for services after the effective date will be contacted with a scheduled date and time to come in and meet with a case manager to determine eligibility for services.  No services will be granted until eligibility has been established.  Applicants will need to have a completed application with all required documents ready for the case manager when arriving for their scheduled appointment to determine eligibility.  If the applicant is missing any of the required documents, the case manager will not process the application and the client will have to reschedule to be seen at a later date.

Until your application is processed, you are responsible for your utility bills to include any and all fees associated with your utility bill.  Due to the high volume of applications, processing can take up to thirty (30) days to be completed.  If you are in jeopardy of service termination, please contact your service provider, and request an extension of services as you wait for your application to be the processed. 

 

Online Application: The Online Application is currently undergoing maintenance.

Printable applications are available in English and Spanish (Espanol). Please click on the link to download the form. 

You can visit the office at 500 Franklin Ave, Waco, TX 76701, email communityservices@eoacwaco.org or call 254-753-0331 to receive an application if you are unable to print the application from the website.

 

A If you require assistance with your application, please contact the Community Programming Department at 254-753-0331. Please view the calendar for our open dates.

Paper applications can be requested by mail, picked up from the EOAC office located at 500 Franklin Ave., Waco, TX. 76701, or requested via email. Paper applications must be returned to EOAC by fax, email, postal mail, or in person.  When submitting an application for Community Services, make sure you have included your current electric bills, gas bills and SAVE DOCUMENTATION. Acceptable documentation can be found here:  Acceptable documents.

Email Address: communityservices@eoacwaco.org

Fax Number: (254)756-7664