Community Services

Comprehensive Energy Assistance Program

Assistance is NOT guaranteed

The Comprehensive Energy Assistance program (CEAP) is a utility assistance program. CEAP is designed to assist low income families with household energy needs, addressing household needs, providing education material, and coordination of resources.

Households with elderly, disabled, and young children (ages 5 and under) receive PRIORITY  assistance through CEAP. 


On Tuesday, February 20th, EOAC will reopen for the 2nd phase of 2024 application submissions. During this phase, new utility assistance application submissions for Bosque, Falls, Freestone, Hill, Limestone, and Navarro counties only. No new utility assistance applications will be accepted from McLennan county at this time due to the volume 

Eligibility Requirements

  • Applicant must be a resident of Bosque, Ellis, Falls, Freestone, Hill, Limestone, McLennan, or Navarro counties. 
  • Household must be at or below 150% of the Federal Income Poverty Guidelines

Please note that at this time, we are only accepting applications from Bosque, Ellis, Falls, Freestone, Hill, Limestone, and Navarro counties.

  • Pick up an application in person at EOAC at 500 Franklin Ave, Waco, TX 76701 in the Community Services Foyer.
  • Download an application here:
    • 2024 Community Services Intake Application – English
    • 2024 Community Services Intake Applicaton – Spanish

 Required Documents  (Applications will not be processed without the required documents listed below):

  • Citizenship or Immigration Status documentation for each member of the household, including:
    • U.S. Passport
    • U.S. Birth Certificate issued by the State Bureau of Vital Statistics.
    • Certificate of Naturalization or U.S. Citizenship.
    • U.S. American Indian or Alaska Native Tribal enrollment or membership card with photo
  • Proof of Identity for each member of the household 18 years of age and older
    • Driver’s license or state-issued ID
  • Proof of any type of  income received in the past 30 days for all household members 18 years of age and older
    • Employment wages (all check stubs for weekly, bi-weekly or monthly wages for the last 30 days.
    • Self-Employment income and expense receipts for last 30 days.
    • Social Security / Supplemental Security Income (SSI) award letter for current year (bank statements will not be accepted)
    • Unemployment benefit or workers compensation statement of benefits.
    • Private Pension Documents for current year
    • VA Retirement / Disability for current year
    • Any other income received in the last 30 days
  •  Current utility bills for electric and gas (front and back)

If household a household member age 18 or older has not received any income in the last 30 days, or does not have complete proof of income for the entire last 30 days, you must complete the Declaration of Income statement found here: Declaration of Income Statement

Unsure of what documents can be used to establish identify and citizenship/imigration status? Please see below.


If you have any questions, please call 254-756-0954.


Applications will be processed in the order received. Incomplete applications will not be processed. Assistance is subject to availability of funding.